Shipping policy

 

SHIPPING POLICY

Order Processing
All Scene Kid Clothing Co. items are printed and produced on demand through our fulfillment partner — nothing is pre-made or held in inventory. Please allow 2–5 business days for your order to be printed and prepared before it ships. Processing times may run longer during high-volume periods (holidays, product drops, etc.), and we'll do our best to notify you of any significant delays.

Shipping Times
Once your order ships, standard domestic delivery typically takes an additional 3–4 business days. Total time from order to delivery is generally 5–9 business days.

Delivery estimates are just that — estimates, not guarantees. We are not responsible for delays caused by the shipping carrier, weather, or other events outside our control.

Where We Ship
At this time, Scene Kid Clothing Co. ships within the United States only. We hope to expand to international shipping in the future — check back for updates.

Shipping Rates
Shipping costs are calculated at checkout based on your order size, weight, and destination, and will be displayed before you complete your purchase.

Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. Please allow 24–48 hours after shipment for tracking data to update.

Multiple Items / Split Shipments
Because our products are made on demand, orders containing multiple items may occasionally ship separately and arrive on different days. If this happens, you'll receive tracking information for each shipment.

Shipping Address Accuracy
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer at checkout. If you notice an error immediately after placing your order, contact us right away at scenekidco@gmail.com — we cannot guarantee a change once production has started.

Lost or Stolen Packages
Once a package is marked as delivered by the carrier, Scene Kid Clothing Co. is not responsible for packages lost or stolen after delivery. If your tracking shows delivered but you have not received your order, please contact the shipping carrier directly to file a claim, and reach out to us at scenekidco@gmail.com so we can assist where possible.

Contact Us
Questions about your shipment? Reach us at scenekidco@gmail.com.

Scene Kid Clothing Co.
725 E. Dundee Rd Suite 204
Arlington Heights, IL 60004