Refund policy

Return & Refund Policy

Because every item is custom printed on demand specifically for your order, we are unable to accept returns or exchanges for reasons like sizing or personal preference.

Damages and issues
Please inspect your order as soon as it arrives. If your item arrives defective, damaged, or you received the wrong item, contact us within 14 days of delivery at scenekidco@gmail.com with a photo of the issue, and we'll arrange a replacement or full refund at no extra cost to you.

Non-returnable items
Since all Scene Kid Clothing Co. products are made to order, we're unable to accept returns or exchanges once an order has shipped, except for the defective, damaged, or incorrect items described above. We do not accept returns on sale items or gift cards.

Refunds
Once we've reviewed and approved your claim, you'll be refunded automatically to your original payment method within 10 business days. Please note it can take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your refund, contact us at scenekidco@gmail.com.